Client Communication

Invoice Follow-Up Email Templates That Work

Rachel runs a successful marketing consultancy. Her work is excellent, her clients love the results, but she had one persistent problem: getting paid on time. She’d send invoices and then… wait. And wait some more.

When invoices hit 30 days overdue, Rachel would panic and send awkward emails like “Just checking if you received my invoice” or worse, passive-aggressive messages that damaged client relationships. Her cash flow suffered, and she was spending too much mental energy on payment collection.

How to Write Invoice Descriptions That Get Approved Fast

“Can you provide more detail on this invoice?”

If you’ve heard this question more than once, you’re not alone. Last week, I talked to Rachel, a graphic designer who was frustrated because her latest client kept asking for “clarification” on her invoices. What should have been a simple payment turned into a back-and-forth email chain that delayed payment by three weeks.

The problem wasn’t her work quality. It wasn’t even her pricing. It was her invoice descriptions.